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Patient Policies 



As a courtesy, L.A.Quinn MD provides email communication with our clinic staff and doctor, nurse practioner which allows patients to send short emails a limited number of times between visits.


For non-urgent medically related questions, please limit email communication to clarifications of previously discussed issues. These should require a simple answer, such as “yes” or “no.”


Please allow up to 3 business days for a response. Questions or requests that are related to administration, such as appointment scheduling or billing, should be directed to our staff. For more complex and/or urgent questions or requests, please call the clinic. Our staff will determine if your communication requires scheduling an appointment.

Lab Results

Many of the laboratory tests physician orders are complex and are integral to diagnosing complex conditions. Because of this, lab results will only be discussed with your doctor at office visits. Results will not be available until you have the opportunity to discuss the findings with your doctor.

Rx Refills

If you need a refill of your medication, you can simply phone your pharmacy to request a refill. Your doctor has authorized a number of refills to get you to your next office visit for evaluation. When you are getting low on your medication, and you are out of refills, please call the practice to schedule your next appointment. Please do not call the pharmacy if you are out of refills. To safely and effectively monitor prescription medication such as antibiotics or hormones (thyroid, estrogen, progesterone, testosterone, etc.), you will need to see your doctor every 1 to 3 months.

Supplement Refills

There are a few ways you can refill the supplements you were prescribed from your natural pharmacy. You can stop by in person to pick up your medication, or you may email your refill request through our contact form and your order will be mailed to you. You may meet the doctor for the consultation and do another test to understand if the same dosage of the supplement is required or you might need less or more, depends on your health condition.

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